Home
/
LogMeIn Rescue Customer
LogMeIn Rescue Customer
4.7
Developer GoTo Group, Inc.
What do you think of this app? Good App Guaranteed:
This app passed the security test for virus,malware and other malicious attacks and doesn't contain any theats.
Description:
LogMeIn Rescue Customer is a secure remote support app that lets your IT help desk or service provider diagnose and fix issues on your device in real time. Designed for business productivity and fast troubleshooting, it connects you to a technician through a simple code or link, so you can get expert help without complex setup.
Key features include quick session start via PIN or invite link, secure screen sharing and remote control where supported, and in-app chat and file transfer for clear communication. Technicians can view device details to speed up diagnostics, while enterprise-grade encryption helps protect your data. Ideal for remote assistance, IT support, and business continuity, this tool reduces downtime and gets you back to work faster.
How to use:
1. Download and open LogMeIn Rescue Customer when your technician requests support.
2. Start a session by entering the PIN code provided or tapping the invite link you receive.
3. Grant the requested permissions to enable screen sharing and, where available, remote control.
4. Collaborate via in-app chat, share files if needed, and follow on-screen guidance as the technician works.
5. End the session from the app at any time; remote access stops immediately.
Get the app
App Store
Link provided by App Store
Google Play
Link provided by Google Play